1 How to Request Account Deletion
To delete your account, please send an email from your registered email address to:
Subject line
Request for Account Deletion
Please include the following details in your email:
- Full Name
- Registered Mobile Number
- Registered Email Address
- Reason for deletion (optional)
2 What Happens After You Request Deletion
Once we receive your request, we will:
1
Verify your identity
We confirm the request matches your registered account details.
2
Permanently delete your account within 7 working days
All your account data will be permanently removed from our systems.
3
Send you a confirmation email
You will receive a confirmation once the deletion process is complete.
✅ Confirmation
You will receive a confirmation email once the deletion process is complete.
3 Data That Will Be Deleted
The following data will be permanently deleted from our systems:
- Name
- Email address
- Mobile number
- Profile information
- Course progress and saved data
- App activity and preferences
4 Data That May Be Retained
Certain information may be retained for legal, security, fraud prevention, or accounting purposes, including:
- Transaction and payment records
- Tax or invoice information
- Records required by applicable law
⚠️ Note
Such retained information will be kept only for the period required by law and will not be used for any other purpose.
5 Contact Us
If you have any questions regarding account deletion, please contact us at: